Taking the DIY Out of Cloud Adoption
Our team of qualified Server Engineers are experienced in all facets of Server Administration. We design, install, configure and maintain servers, ensuring optimal functionality and security for your business.
We have the best server monitoring & management services available in the industry.
We secure, maintain and monitor your server with our most advanced features.
We ensure proper uptime and health of the server environment by monitoring all the server services.
Save Time, Energy and Money Across Servers and Services
With Enterprise+ you can rest assured that your cloud server and services (including CPU, DISK, RAM, FTP, SQL, MySQL, Application and Sites) are in expert hands. In case of any downtime or emergency, we will take action on behalf of you to bring the server up ASAP.
| FEATURES |
STANDARD
|
ENTERPRISE+
|
MANAGED SERVICES
|
|---|---|---|---|
| Windows/ Linux / ColdFusion Experts | |||
| US Based Cloud Engineers | 24x5 | 24x7 | 24x7 |
| Queue Priority | - | Top of Queue | SLA |
| Network | Infrastructure | |||
| Managed Network Infrastructure | |||
| Managed Hardware | |||
| 24/7 Monitoring | |||
| Real-Time Monitoring | |||
| Default Ping Monitoring | |||
| Advanced Monitoring URL, CPU, RAM, Disk, DB | - | Additional Fee $24.47/mo | Included |
| Proactive Server Monitoring (Incident Detection and Response) | - | ||
| Updates | |||
| OS Core Updates/Upgrades* | During Business Hours | Upon Request After Hours | |
| ColdFusion/Luccee Hotfixes* | During Business Hours | Upon Request After Hours | |
| Database Software Upgrades | During Business Hours | Upon Request After Hours | |
| AntiVirus Updates | During Business Hours | Upon Request After Hours | |
| Backups | Restore | |||
| Snapshot/Replica | - | ||
| Backups Avaliable | |||
| Restore Avaliability | |||
| Detect Failed Backups | |||
| Fix Failed Backups | |||
| Compliance | Audits | |||
| PCI Compliance Assistance | - | - | |
| Security Audit | - | 1 x Annual 15% Off | 1 x Annual 30% Off |
| Other Services | |||
| Enterprise Solutions Architect | - | - | |
| Third-party Software Assistance | - | Best Effort | Best Effort |
| Email, FTP, IIS Assistance | |||
| Pricing Per/mo | Included with xByte Cloud Server | $79.99/mo | Contact Us for Service Pricing |
We recommend Enterprise+ Support if you have a production and/or business critical mission site or application. We understand minutes matter with production workloads. We are your helpful hands.
*xByte will promptly inform our customers about Severity 1 and Critical Security Updates.*We can accommodate standard support updates after regular business hours if notified with a 48-hour notice period.